Privacy Policy
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information.
The types of information we collect
The information we collect differs on your level of interaction, engagement, or application with our products and services.
When you visit our website
When you visit our website (or use any of our data or APIs), we collect information about you. This includes but is not limited to:
- Your IP address
- Your coarse geographical location
- Your internet service provider
- Browser type and version
- Operating system
- Referral source
- Pages viewed
- Time spent on each page
When you use our Discord bot
When you install our Discord bot in your server, it can access and collect a comprehensive range of data, including but not limited to:
- Server ID, which uniquely identifies your server
- Channel IDs, covering all text and voice channels within the server
- User IDs of all server members, including their roles and permissions
- Messages, including content, timestamps, and metadata such as edits and deletions
- Voice channel activity, including user participation and duration
- Server roles, permissions, and any changes made to them
- Audit logs, detailing administrative actions and changes within the server
- Bot command usage, including command types, frequency, and user interactions
When a user reports you
When a report is made, we collect the following information to process and review the report
- Your Discord user ID and username
- The reason and contextual explanation provided for the report
- The context of the report, including recent messages from the channel
- The Discord user ID and username of the person reporting
We may also in select circumstances collect additional evidence such as...
- Screen captures
- Screen recordings
- Audio recordings
if provided as context by the user reporting you.
When you appeal a high risk ban
High risk bans are bans that carry with them a risk of, or prediction of, criminal activity. Examples of this include but are not limited to...
- Child exploitation
- Arms and wares trafficking
- Contextualized threats of harm or abuse
If you choose to appeal a high-risk ban against your account, we may require the collection of personal information, such as...
- Your first, middle, and last name
- Your date of birth
- Your current residential address
- The last 4 digits of your Social Security Number, if one has been issued to you from the US government
- An image of the front and back of your state or government-issued ID
- A selfie of you
- A selfie of you holding the ID
What we use the information we collect for
We use the information we collect for various purposes, including...
To provide products and services
We utilize the information we collect to provide products and services, namely, OpenBanlist.
For analytical purposes
We analyze the information to understand how users interact with our website and services. This helps us improve user experience and optimize our offerings.
For security purposes
We use the information to protect our website and services from unauthorized access, fraud, and other security threats.
Who we share or sell information to
We do not sell or rent your personal information to third parties. We may share information with...
Service providers & service partners
We may share your information with trusted service providers and partners who assist us in operating our website, conducting our business, or servicing you. These entities are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
Law enforcement
We may disclose your information, including Enhanced PII, to law enforcement agencies or other governmental bodies when required by law or in response to valid requests. This is to comply with legal obligations, protect our rights, or ensure the safety of our users and the public.
We are committed to cooperating with law enforcement while respecting your privacy and rights.
We review all law enforcement requests for scope and validity before responding with or without any user data. It is our policy to only disclose information collected with direct consequence intended, rather than acting as a callable cache of information for law enforcement to use at any time.
If there is no purpose in fulfilling the disclosure that can be warrantied to us, we may not fulfill the request. If the cause presented for the request is insufficient, we may request additional documentation.
Third party disclaimers
We utilize select third party tools to help secure our services, detect and stop fraud, and understand our users more efficiently.
Cloudflare
We use Cloudflare to protect against malicious attacks and improve performance. As part of this service, Cloudflare may collect limited user data, such as your IP address, which is necessary to operate its service. This information is not used for any other purpose beyond security and performance optimization. For more details, please refer to Cloudflare's Privacy Policy.
Microsoft Clarity and Microsoft Advertising
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
stripe.js
Stripe.js (and its iOS and Android SDK counterparts) is a JavaScript library that businesses use to integrate Stripe and accept online payments. Once Stripe.js is added to a site or mobile app, fraud signals are used to differentiate legitimate behavior from fraudulent behavior.
For example, fraudsters and bots are less likely to spend time on different pages, which we’re able to detect and use as a signal in stopping fraud.
When you visit a site that uses Stripe, this fraud prevention could appear in a privacy report or tracker list in your web browser.
While you might see Stripe in a tracker list, we’re not building an individual tracking profile on you. Stripe doesn’t—and won’t—share or sell this data to advertisers. This data is securely exchanged between the following Stripe-controlled hosts
- js.stripe.com
- m.stripe.network
- m.stripe.com
- q.stripe.com
Stripe Identity
We use Stripe Identity for identity verification and other business services. Stripe collects identifying information about you and the devices that connect to its services, which includes the use of cookies. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection, authentication, and analytics. You can learn more about Stripe, Stripe Identity, and read its privacy policy at https://stripe.com/privacy.